The Influence of Job Satisfaction and Job Engagement on Customer Orientation: The Moderating Role of Empowering Leadership – A Conceptual Paper. International Journal of Academic Research in Progressive Education and Development, [S. l.], v. 13, n. 4, 2024. Disponível em: https://www.ijarped.com/index.php/journal/article/view/3078. Acesso em: 23 mar. 2026.